FAQ
Frequently asked questions
Quick answers to the questions we hear most. Tap a question to open it.
What is an e-cigarette?
An e-cigarette, or vape, is a battery-powered device that heats a liquid, called e-liquid, into an aerosol that you inhale. Most e-liquids contain nicotine.
How old do I have to be to buy?
21. Federal and Tennessee law set the minimum age at 21, and we check a valid photo ID every time, even if you look older.
What is in e-liquid?
Usually propylene glycol (PG), vegetable glycerin (VG), flavorings and, in most cases, nicotine. Our staff can explain PG and VG blends and the difference between freebase and nicotine-salt liquids.
Is vaping safe?
No tobacco or nicotine product is safe, and nicotine is addictive. Research on vaping, including its long-term effects, is still going on.
Can e-cigarettes help me quit smoking?
No vapor product sold in our shops is approved by the FDA as a quit-smoking aid. If you want help quitting, talk with your doctor or call 1-800-QUIT-NOW.
Are vapor products regulated?
Yes. The FDA has regulated e-cigarettes and e-liquids as tobacco products since 2016. Tennessee also has its own rules, including a directory of vapor products that may be sold in the state.
TSFA keeps track of these rules. See our Advocacy page.
Can I vape anywhere?
It depends on Tennessee law and on the business. Many businesses don’t allow vaping inside, and that is their right. When in doubt, ask first.
Do you price match?
Find a lower price on the same item, in stock at a local shop and not on sale, and we will match it. It can’t be combined with other discounts or promotions. Ask at the counter for details.
Why don’t you list prices online?
We honor laws abiding to the restriction of underage sales and listing prices online openly would conflict with that law. Also our selection changes often. You can check out our menu. You can also call the shop nearest you or stop in, and we’ll tell you what is on the shelf today.
Can you help me set up my device?
Yes. Every shop will help you choose a setup, fill and prime it, and show you how to care for it.
Still wondering?
Ask us anything
Call the shop nearest you, or send us a note and we will get back to you.
